Terms of service
1. Acceptance of Terms
By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these Terms, you may not use this website or purchase our products.
These Terms apply to all visitors, customers, and users of EAT Couture Italia.
2. Business Information
EAT Couture Italia is a luxury Italian confection brand offering small-batch, artisanal food products for sale through this website.
3. Orders, Pricing, and Payment
All payments are processed in full at the time of order confirmation. We accept major credit cards and other secure payment methods as displayed at checkout.
Prices are listed in the applicable currency and include applicable taxes unless otherwise stated. EAT Couture Italia reserves the right to modify pricing, product availability, or discontinue products at any time without prior notice.
We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
Shipping timelines may vary based on production schedules, pre-orders, destination, and demand. Estimated shipping timeframes are provided at checkout or within product descriptions and are not guaranteed.
Once an order has shipped, EAT Couture Italia is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not responsible for lost, delayed, or mis-delivered shipments resulting from incorrect or incomplete address details.
5. Returns, Refunds, and Exchanges
Due to the perishable and food-based nature of our products, all sales are final. We do not accept returns or exchanges.
If an order arrives damaged or incorrect, customers must notify us within 48 hours of delivery and provide clear photographic evidence. At our discretion, we may offer a replacement or store credit.
6. Product Availability
Some products are offered on a limited-release or pre-order basis. If a purchased item becomes unavailable, customers will be notified and offered a replacement, store credit, or refund for the unavailable item only.
EAT Couture Italia reserves the right to limit quantities or discontinue products at any time.
7. Allergens and Consumption Disclaimer
Our products may contain or come into contact with common allergens. Ingredient and allergen information is provided on each product page.
Customers are responsible for reviewing this information before purchasing and consuming our products. Consumption is at the customer’s own risk.
8. Limitation of Liability
To the fullest extent permitted by law, EAT Couture Italia shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or consumption of our products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which EAT Couture Italia operates, without regard to conflict of law principles.
10. Contact Information
For questions regarding these Terms and Conditions, please contact us via our Contact page.